Maricel

Customer Service Representative, Phone validation caller

Maricel

ID Verified
152/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Work Preferences I am seeking a remote or work-from-home opportunity where I can apply my customer service, administrative support, data management, and recruitment coordination skills. I am open to full-time or part-time positions and willing to learn new tools, systems, and processes. I value clear communication, teamwork, accuracy, and continuous professional growth. I am also adaptable to new responsibilities and committed to meeting deadlines and delivering quality work. Professional Summ...

Skills & Expertise

Customer Success

Customer.ioBeginner

Data & Analytics

Sales & Business Development

Cold CallingBeginner

Human Resources

RecruitmentBeginner

AI & Automation

Content & Writing

Work Experience

Phone Validation Caller

Veeva Systems

Dec 2025 - Oct 2026

Job Responsibilities:

### Key Achievements – Phone Validation Caller - Conducted outbound calls to verify business contact information and validate phone numbers for accuracy. - Managed daily call assignments independently while maintaining productivity and task completion targets. - Verified contact details and documented call outcomes to support accurate and reliable database records. - Demonstrated consistency in h...

Cold CallingEmail ManagementResearch & Information GatheringData LabelingData EntryScriptwriting

Recruitment Coordinator

iQor

Jul 2025 - Jan 2026

Job Responsibilities:

### Key Achievements – Recruitment Coordinator - Supported recruitment operations by coordinating candidate screening, interview scheduling, and applicant follow-ups. - Maintained accurate and organized candidate records and applicant databases to support efficient recruitment processes. - Improved recruitment coordination through timely communication with candidates and hiring managers. - Assist...

HR ManagementEmail ManagementExecutive Assistant ServicesRecruitmentDocument ManagementEmail Copywriting

CSR

Alorica

Sep 2021 - Sep 2022

Job Responsibilities:

### Key Achievements – Customer Service Representative - Delivered professional and customer-focused support by addressing customer inquiries, billing concerns, and technical issues. - Helped improve customer satisfaction through active listening, clear communication, and effective problem-solving. - Handled customer concerns professionally while maintaining patience, empathy, and a positive atti...

Customer.ioCold Calling

Quick Stats

Age25 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
Tagalog/FilipinoBasic
ID VerificationVerified
Portfolio
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Certifications

Diploma
Licensed Professional Teacher
TEFL

Education

Bachelor's Degree

St. Jhon Paul II College of Davao

2019 - 2023