Data & IT Professional | Data Analysis • IT Support • CustomData & IT Professional | Data Analysis • IT Support • Custom
Marianne
ID Verified$700
per month
($4/hour)
Profile Description
Aspiring Data Analyst and IT Support professional skilled in Python, SQL, Excel, and Power BI, with hands-on experience in data analysis, dashboard development, and technical support. Proven ability to clean, analyze, and transform data into actionable insights. Experienced in customer service and troubleshooting, with strong communication and problem-solving skills. Currently building expertise in AI, machine learning, and AWS, and ready to contribute to data-driven and technology-focused team...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
Software Development
Virtual Assistance & Admin
Work Experience
Data Analyst
EduTech Solutions
Apr 2026 - Present
Job Responsibilities:
• Sourced and validated 10+ datasets from Kaggle, APIs, and online platforms, improving data reliability and readiness for analysis. • Cleaned and transformed raw data using Python (Pandas, NumPy), reducing data inconsistencies and missing values by ~30–40%. • Conducted exploratory data analysis (EDA) to identify trends and correlations, improving insight generation for decision-making • Designed...
IT Support Assistant & Customer Service Representative
United States International University-Africa (USIU)
Apr 2025 - Aug 2025
Job Responsibilities:
• Successfully provided comprehensive first-line technical and customer support to students, faculty, and staff, resolving hardware, software, and network-related issues while maintaining high levels of customer satisfaction in a fast-paced university environment. • Installed, configured, and maintained computer systems, operating systems (Windows & macOS), and peripheral devices, ensuring optimal...
Administrative Assistant - Records & Documentation
Urembo Crafts
Jan 2024 - Dec 2024
Job Responsibilities:
• Maintained accurate physical and electronic records for customer orders, inventory, and administrative transactions, ensuring data integrity and organizational compliance across all documentation systems. • Implemented a systematic file classification and indexing framework that significantly improved document retrieval efficiency and reduced administrative processing time. • Managed all incom...
Quick Stats
Certifications
Education
Bachelor's Degree
Mount Kenya University
2022 - 2025