Dieser

Virtual Assistant, Telemarketer, Outbound

Dieser

ID Verified
500/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

My work preferences are a work-from-home setup with a stable internet connection, a clear schedule, and a goal-oriented environment. I prefer working with a team that values communication, professionalism, and continuous improvement. I am comfortable making outbound calls, handling customer objections, meeting sales targets, and working independently with minimal supervision. I am also open to feedback and willing to learn new tools and processes to improve my performance.

Top Skills

Cold Calling · 3 yearsLead Generation · 3 yearsWarm Outreach & Appointment Setting · 3 yearsB2C Sales · 2 yearsSalesforce · 2 years

Skills & Expertise

Sales & Business Development

Lead GenerationAdvanced
Cold CallingAdvanced
Warm Outreach & Appointment SettingAdvanced
B2C SalesIntermediate
SalesforceIntermediate
B2B SalesIntermediate

Virtual Assistance & Admin

Data EntryBeginner

Work Experience

Telemarketer

Six Eleven Global Services

Feb 2024 - Apr 2025

Key Achievements:

• Managed 250–400 inbound and outbound calls daily using the RingCentral Dialer. • Generated an average of 15 qualified leads per week. • Assessed and addressed customer concerns, inquiries, and complaints. • Selling and giving information about the products. • Do callbacks and follow ups. • Followed established sales scripts, campaign guidelines, and call procedures. • Generating leads using Yelp, Yellow Pages and others online lead-generation platforms. • Assisted in the onboarding and training of new employees, providing guidance on campaign procedures, call handling, scripts, and sales processes. • Facilitated live transfers of qualified prospects to closers

B2B SalesCold CallingData EntryLead GenerationWarm Outreach & Appointment SettingB2C SalesSalesforce

Shift Manager

SD and D Internet Games Center

Oct 2019 - Feb 2020

Key Achievements:

• Managed day-to-day administrative operations, including paperwork, billing, payroll processing, and other company documentation. • Conducted training and onboarding programs for new and existing employees to ensure they were equipped with the necessary skills and knowledge. • Supervised employees and delegated daily tasks to ensure productivity, efficiency, and timely completion of assigned responsibilities. • Set, monitored, and achieved daily sales targets by motivating the team and tracking individual and overall sales performance. • Provided guidance and support to employees to help improve performance and consistently meet company goals.

Telemarketer

Six Eleven Global Services

Oct 2017 - Dec 2019

Key Achievements:

Telemarketer • Conducted 250-400 inbound and outbound calls daily using VICI Dialer, generating 8-10 qualified leads per week. • Generating leads using Yelp, Yellow Pages and others. • Managed and tracked leads through dialers system, ensuring updates and follow ups for conversions opportunities. • Live transfers for qualified and interested prospects to the closers. Listing all data needed. QA Analyst • Monitors and evaluates calls to ensure agents followed company standards, comply with legal rules, and deliver proper process thru scripts provided. • Listening to recorded calls, reading chat logs, and reviewing emails. The goal is to see how agents handle customer issues, if they follow procedures, and if they’re being helpful and polite.

B2B SalesLead GenerationWarm Outreach & Appointment SettingCold CallingData EntryB2C SalesSalesforce

Sales Associate

Digital Interface Inc.

Oct 2014 - Sep 2016

Key Achievements:

• Attending Seminars of each partner of the company. • Assisting sales and preparing purchase orders from different companies/clients. • Do inventory. • Do paperwork from the general manager with different deadlines and periods. • Calling and doing emails for suppliers. • Multitasking from the company

Quick Stats

Age32 years
English LevelConversational
ID VerificationVerified
Portfolio
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