Operations/ Admin Assistant

Margaret

1,800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Organized and dependable administrative and operations professional with over seven years of experience in clinic and office settings in Kenya, where accuracy and confidentiality are essential. I support clients with calendar and email management, scheduling, record keeping, invoicing and expense tracking, petty cash and vendor files. I also have hands-on experience in recruitment administration, from shortlisting and interview scheduling to credential checks, offer letters and contracts. My CP...

Top Skills

Data Entry · 6 yearsEmail Support · 6 yearsMeeting Coordination · 6 yearsPhone Support · 6 yearsLive Chat Support · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Live Chat SupportAdvanced
Social Media SupportAdvanced
Technical SupportBeginner

Design & Creative

CanvaBeginner

Finance & Accounting

BookkeepingBeginner
Payroll ProcessingBeginner
Accountant (CPA)Beginner

Human Resources

RecruitmentBeginner

Specialized Skills

OnboardingBeginner

Virtual Assistance & Admin

Data EntryExpert
Meeting CoordinationExpert
Calendar ManagementBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
ClickUpBeginner

Work Experience

Operations/Admin Assistant

Accord Managed Care

Apr 2025 - Present

Key Achievements:

• Welcomed clients warmly and provided professional front desk support, ensuring a positive and efficient visitor experience. • Handled phone calls, WhatsApp, messages, emails and correspondence professionally. • Scheduled meeting, appointments and maintained calendars. • Ordered and managed office supplies and inventory. • Maintained and organized office record and files. • Managing meeting rooms. • Maintaining general office files such as patient files, vendor files and other files related to company operation, both manual and computerized. • Calendar management. • Responsible for coordinating staff ground travel and enforcing compliance with company transport policies • Assisted with bookkeeping, invoicing and expense tracking. • Prepared and maintained recruitment documents, reports, and related correspondence. • Reviewed applications and shortlisted candidates based on their qualifications, skills, and alignment with job requirements. • Contacted candidates to schedule interviews and communicated relevant interview details. • Verified candidates’ academic and professional credentials during the interview and selection process. • Notified successful candidates and issued employment offer letters. • Prepared and shared employment contracts with successful candidates, ensuring all required sections were accurately completed and duly signed. • Maintained accurate and up-to-date records of candidates, recruitment activities, and employment documentation. • Ensure general office management by overseeing operational efficiency and effective communication. • Coordinate and manage appointments and meetings. • Managed petty cash transactions ensuring accurate documentation.

RecruitmentData EntryPersonal Assistant ServicesClickUpOnboardingExecutive Assistant ServicesMeeting CoordinationCalendar ManagementResearch & Information GatheringAsanaBookkeepingEmail SupportPhone Support

Quick Stats

Age37 years
English LevelConversational
Other Languages
SwahiliConversational
ID VerificationNot verified

Certifications

Virtual Assistance

Education

Certificate

Royal business school

2009 - 2012