Customer Service | Medical AssistantCustomer Service | Medical Assistant
Maple
ID Verified$1,200
per month
($7/hour)
Profile Description
I help businesses and healthcare providers by offering reliable virtual assistant support in customer service, social media management, and medical assistance. My role includes handling customer or patient inquiries, addressing general concerns, managing the inbox and email, performing administrative tasks, and scheduling appointments. I also assist with creating infographics for advertisements and social media posts, helping businesses maintain an active and engaging online presence. Through ph...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
E-commerce & Marketplace
Content & Writing
Design & Creative
Work Experience
Medical Assistant | Customer Service
Alpha MD
Mar 2024 - Jan 2026
Key Achievements:
I handle patients/customer inquiries and general concerns such as order inquiries, tracking shipments, refills, dosage requests, appointment scheduling, and uploading lab requisitions to EMR.