Mamata

Transaction Coordinator

Mamata

ID Verified
600/mo
Kathmandu, Nepal
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated professional with 4 years of customer service experience and strong communication, organizational, and problem-solving skills. Experienced in administrative support and coordination, with a willingness to learn, adapt, and contribute positively to any team.

Top Skills

Contract Review · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Real Estate Operations

MLS ManagementBeginner
Real Estate ListingBeginner
Zillow Premier AgentBeginner

Specialized Skills

Performance ManagementBeginner
Contract ReviewBeginner

Virtual Assistance & Admin

Data EntryBeginner
Research & Information GatheringBeginner
Document ManagementBeginner
Email ManagementBeginner

Customer Success

Social Media SupportBeginner
Email SupportBeginner

Work Experience

Transaction Coordinator

Onest Realestate

May 2026 - Present

Key Achievements:

- Managed real estate transaction documentation. - Tracked deadlines and ensured timely follow-ups. - Maintained CRM and transaction records. - Managed transactions using Lofty CRM. - Coordinated with escrow/title companies, lenders, and agents. - Prepare, organize, upload, and maintain transaction documents. - Follow up on outstanding documents and compliance items. - Assist with listing management and buyer-side services. - Maintain accurate transaction records and excellent communication throughout the process.

Real Estate ListingMLS ManagementResearch & Information GatheringContract ReviewDocument ManagementEmail SupportZillow Premier AgentData EntryEmail Management

Technical Support Representative

Subisu Cablenet Limited

Jun 2021 - Apr 2026

Key Achievements:

• Identifying Customer needs, clarify information, research every issue and provide solution or alternatives. • Deal with clients via phone/mail/social media/SMS. • Reply to the concern clients and transfer the issue to the other department if needed. • Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately. • Receive and disseminate accurate information. • Interdepartmental coordination. • Problem escalates to relevant departments. • Build sustainable relationship and engage customers by taking extra miles. • Meet personal/team qualitative and quantitative target.

Data EntryEmail ManagementEmail SupportSocial Media SupportPerformance Management

Quick Stats

Age26 years
English LevelConversational
Other Languages
NepaliFluent
ID VerificationVerified