System Administrator, virtual Assistant, help desk supportSystem Administrator, virtual Assistant, help desk support
Mahmud
2,500/mo
Accra, Ghana
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$2,500
per month
($14/hour)
Member since March 2026
Profile Description
IT Support and System Administration professional with hands-on experience in end-user support, network configuration, device deployment, and troubleshooting. Adept at managing user accounts, maintaining systems, and delivering technical assistance across diverse environments. Highly organized, proactive, and committed to supporting reliable and secure IT operations. Certified in MCSE, CompTIA A+, and Network+, with strong communication and instructional abilities
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Technical WritingBeginner
Data & Analytics
SQLBeginner
Data VisualizationBeginner
Customer Success
Technical SupportAdvanced
Ticket ManagementAdvanced
Video SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Design & Creative
Logo DesignBeginner
CanvaBeginner
Virtual Assistance & Admin
Document ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
JiraBeginner
Specialized Skills
Software Development
Sales & Business Development
SalesforceIntermediate
Quick Stats
Age32 years
GenderMale
English LevelConversational
ID VerificationNot verified
Certifications
MCSE
COMPTIA A+
Education
Certificate
IPMC university
2018 - 2020
High-school
Natitinal Technical Engineering collage
2010 - 2014