Medical Virtual AssistantMedical Virtual Assistant
Ma.
ID Verified$1,400
per month
($8/hour)
Profile Description
Professional Summary Healthcare Operations & Escalations Expert with deep experience across billing, claims resolution, medical and clinical support operations. Proven ability to manage complex, high-risk cases involving payers, providers, and patients while ensuring regulatory compliance, accuracy, and timely resolution. Known for bridging operational gaps between clinical teams, revenue cycle, and customer support, with a strong focus on patient advocacy, process improvement, and issue prevent...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Specialized Skills
Finance & Accounting
Work Experience
Medical Biller
Medbill
Nov 2025 - Present
Key Achievements:
Provided administrative and operational support, including data management, client coordination, and task organization in a remote setting. • Demonstrated reliability, time management, and strong communication while working independently. • Chose to pursue opportunities with direct clients to foster stronger collaboration, transparency, and long-term professional growth in a results-focused environment.
Provider Escalation Specialist
Results-CX
Dec 2022 - Nov 2025
Key Achievements:
Consistently recognized as Top 1 Agent every quarter for three consecutive years, achieving the highest overall scorecard performance.