Customer Care Support/Shopify Virtual AssistanceCustomer Care Support/Shopify Virtual Assistance
Lourjane
ID Verified$900
per month
($5/hour)
Profile Description
I’ve handling international calls for 6 years now, used different tools and the most current job I have focused on Shopify, Gorgias . I am responsible to releasing orders especially, fulfillment and tagging fraud orders. On the top of that replying to active chats and emails. Also been handling social media.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Marketing & Growth
Work Experience
Customer Care Support
Premier Bpo
Feb 2023 - Jan 2026
Job Responsibilities:
I handles chat/emails and phone calls but mainly focused on releasing orders, fulfillment and making sure that the order is not fraud. Handled Gorgias, Shopify and social media outlet.
Sales Representative
Afni INC
May 2022 - Dec 2022
Job Responsibilities:
I handled consumer who want to have home internet (upgrade, downgrade), assist them u til the internet is installed.
Customer Service Representative
Concentrix
Sep 2020 - May 2022
Job Responsibilities:
Handled health care account, claim and benefits.