Senior Tech SupportSenior Tech Support
Lloyd
$1,200
per month
($7/hour)
Profile Description
I have several years of experience in customer service and technical support. I previously worked with T-Mobile, where I assisted customers with technical concerns, troubleshooting, and account-related issues. This experience helped me develop strong communication, patience, and problem-solving skills. I also have experience handling [link hidden], where I assisted customers with hotel reservations, booking concerns, changes, and other travel-related inquiries. I also had experience assisting c...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Junior Success Technician/Technical Support
Filweb Asia
May 2004 - Aug 2026
Key Achievements:
I worked with DERIVE, where I provided technical support to customers using vehicle tuners. I assisted customers with understanding how the tuners work, troubleshooting technical issues, and guiding them through the appropriate solutions. This role helped me become more comfortable explaining technical information in a simple and easy-to-understand way.