Virtual Assistant

liwane

ID Verified
500/mo
Lapu-Lapu City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience working in both logistics and customer service environments, where I developed strong coordination, communication, and problem-solving skills. In my logistics role, I was responsible for tracking shipments, coordinating with carriers, managing documentation, and ensuring timely deliveries. This helped me build strong attention to detail and the ability to handle multiple moving tasks efficiently. In my customer service and BPO experience, I supported clients through calls, emai...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

TikTok ShopBeginner

Virtual Assistance & Admin

Work Experience

Financial Analyst

Concentrix

Mar 2025 - Oct 2025

Job Responsibilities:

Financial Analyst / Customer Success Advocate March 2025 – October 2025 Transitioning into finance, I supported clients with account management, billing inquiries, and financial data analysis. My goal was always to ensure clarity, trust, and a smooth experience for every client I assisted. I handled email correspondence, resolved discrepancies, and processed financial reports with precision. Beyo...

Email SupportEmail CopywritingGoogle Analytics 4Live Chat Support

Logistic Analyst

Foundever

Jun 2023 - Jan 2025

Job Responsibilities:

Logistics Analyst – Residential Accounts June 2023 – January 2025 At this stage of my career, I handled residential logistics operations with a strong focus on accuracy, client satisfaction, and smooth coordination. My daily tasks involved tracking shipments, booking deliveries, handling client inquiries, and resolving issues efficiently. I became known for my reliability and ability to maintain...

Phone SupportTicket Management

Quick Stats

Age22 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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