Lilian

E-commerce product lister/Catalog Manager

Lilian

1,300/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-driven E-commerce Catalog Specialist with strong experience in managing high-volume product listings, data accuracy, and digital asset organization across major e-commerce platforms. With advanced Excel/Google Sheets proficiency and a proven ability to create efficient, repeatable workflows, I excel in handling large datasets, multi-attribute product catalogs, and complex SKU structures with zero tolerance for error. I have hands-on experience working with Shopify and WooCommerce,...

Skills & Expertise

Virtual Assistance & Admin

Travel PlanningBeginner
Data EntryBeginner

Data & Analytics

Data VisualizationBeginner
Data MiningBeginner
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
SQLBeginner
Power BIBeginner
TableauBeginner
Google Analytics 4Beginner

E-commerce & Marketplace

Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
DropshippingIntermediate
Product PhotographyIntermediate
WordPressIntermediate
ShopifyBeginner
TikTok ShopBeginner
WooCommerceBeginner

Design & Creative

CapCutAdvanced
CanvaAdvanced
Logo DesignIntermediate
CorelDRAWIntermediate
Brand Identity DesignIntermediate
FigmaBeginner

Customer Success

IntercomIntermediate
ZendeskIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
LiveChatBeginner
FreshdeskBeginner

Content & Writing

Blog WritingAdvanced
Editorial Calendar ManagementIntermediate
Product DescriptionsIntermediate
SEO Content WritingIntermediate
CopywritingBeginner

Work Experience

Travel Consultant

Humming Bird Tours

Jan 2023 - Present

Job Responsibilities:

Exceeded monthly sales targets by 20–30% through upselling travel packages. Maintained 95%+ client satisfaction and increased repeat bookings by 25%. Designed 50+ optimized domestic and international itineraries. Reduced booking errors and cut processing time by 30% with streamlined workflows. Secured exclusive deals through partnerships with hotels, airlines, and tour operators. Resolved last-min...

Travel PlanningData EntryGoogle Sheets (Advanced)Email SupportBlog WritingCanvaTicket ManagementPhone SupportExcel (Advanced)

Data Analyst

Terragon Group

Jul 2021 - Dec 2022

Job Responsibilities:

Developed dashboards and reports that improved marketing campaign insights, leading to 20–30% better targeting of campaigns. Analyzed customer data to identify trends and segments, contributing to higher engagement and conversion rates for clients. Built predictive models that forecasted customer behavior, helping clients increase ROI on digital campaigns by 15–25%. Automated repetitive data-clean...

Data EntryData MiningGoogle Sheets (Advanced)Power BIExcel (Advanced)Data VisualizationSQLTableauGoogle Analytics 4Live Chat Support

E-Commerce Product Lister/Catalog Manager

Shopify

Jan 2019 - Sep 2021

Job Responsibilities:

Successfully uploaded and managed 1,000+ product listings with zero errors, ensuring consistency across all product pages. Optimized product images and descriptions for faster site performance and higher conversion rates. Implemented standardized templates for bulk uploads, reducing listing time by 30%. Maintained accurate inventory records and reconciled discrepancies, supporting smooth stock man...

ShopifyInventory ManagementProduct PhotographyLive Chat SupportLiveChatProduct DescriptionsExcel (Advanced)Product Listing OptimizationDropshipping

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Travel and Tourism management
Digital Marketing
Data Analysis
Graphic design and Front end website development and management

Education

Bachelor's Degree

Aleph

2023 - 2024

Bachelor's Degree

ALX Africa

2022 - 2024

Bachelor's Degree

ALX Africa

2022 - 2023

Bachelor's Degree

ALX Africa

2021 - 2022

Bachelor's Degree

Mount Kenya University

2018 - 2021