Lilian

Executive Assistant, appointment setter, customer support

Lilian

ID Verified
2,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

Executive administrative Assistant -Overseeing office operations and administrative tasks -Managing tour bookings, itineraries and clients communication for international clients

Top Skills

Adobe Photoshop · <1 yearAdobe XD · <1 yearCalendar Management · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

Virtual Assistance & Admin

Travel PlanningBeginner
Meeting CoordinationBeginner
Email ManagementBeginner
Calendar ManagementBeginner

Sales & Business Development

Warm Outreach & Appointment SettingBeginner

AI & Automation

Jasper AIBeginner
ZapierBeginner
Workflow AutomationBeginner
Computer VisionBeginner
Data LabelingBeginner

Content & Writing

Email CopywritingBeginner
CopywritingBeginner
Editorial Calendar ManagementBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner

Design & Creative

Adobe XDBeginner
Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner

Work Experience

Office manager / tours Consultant

Over the top safaris

Aug 2025 - Present

Key Achievements:

Managing tour bookings, itineraries and clients communication

Travel PlanningEmail ManagementMeeting CoordinationLive Chat SupportEmail SupportPhone Support

Quick Stats

Age50 years
English LevelFluent
ID VerificationVerified