Letty

Virtual Assistant

Letty

ID Verified
300/mo
Harare, Zimbabwe
Looking for Part-time
6 hours/day
Availability: US timezone

Profile Description

I am a Business Development Manager, Certified Virtual Assistant, PMP-certified Project Manager, and Certified Scrum Master with experience in client management, lead generation, project coordination, administrative support, and business operations. I excel at helping businesses stay organized, improve processes, generate opportunities, and deliver exceptional customer experiences. My growing expertise in AI automation and digital tools enables me to streamline workflows and increase operational...

Top Skills

Email Support · 5 yearsAsana · 4 yearsBardeen · 4 yearsCalendar Management · 4 yearsCalendly · 4 years

Skills & Expertise

AI & Automation

ZapierIntermediate
Make (Integromat)Intermediate
GitHub CopilotIntermediate
PerplexityIntermediate

Customer Success

Email SupportExpert
Live Chat SupportIntermediate
Phone SupportIntermediate
LiveChatIntermediate
ZendeskIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Travel PlanningAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
BardeenAdvanced
AsanaAdvanced
Monday.comAdvanced
ClickUpAdvanced
JiraAdvanced
TrelloAdvanced
NotionAdvanced
AirtableIntermediate

Marketing & Growth

Email MarketingAdvanced
LinkedIn OptimizationIntermediate
Instagram GrowthIntermediate
KlaviyoIntermediate
HubSpotIntermediate

Work Experience

INDEPENDENT PROJECT MANAGER/ COORDINATOR

VARIOUS

Jan 2023 - Present

Key Achievements:

Successfully managed multiple projects simultaneously while maintaining high-quality delivery standards. Strong stakeholder management and client relationship-building skills. Expertise in project planning, coordination, and execution. Excellent organizational and administrative capabilities. Risk identification and mitigation experience. Strong communication, reporting, and presentation skills. Experience working independently and delivering results with minimal supervision. Ability to analyze business challenges and implement practical solutionS

BDM

DEVERE ACUMA

Jun 2024 - Jul 2025

Key Achievements:

Strong client communication and stakeholder management. Sales and business development expertise. Administrative and executive support capabilities. CRM management and reporting. Project coordination and organization. Professional written and verbal communication. Ability to work independently and manage multiple priorities.

Live Chat SupportZendeskLiveChatEmail ManagementEmail SupportCalendar ManagementPhone Support

Quick Stats

Age29 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

PMP
Virtual Assistance
CSM

Education

Bachelor's Degree

Midlands State University

2016 - 2019