Leahmae

Client Support Specialist- Property Management Admin

Leahmae

ID Verified
800/mo
Bacolod City, 6100, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Detail-oriented and committed professional with extensive experience in client support and property management. Skilled in handling inbound/outbound calls and data management. Adept at multitasking, problem-solving, and ensuring operational efficiency. A reliable individual with strong organizational and time management abilities, assisting with administrative tasks. Able to handle tasks with minimal supervision that meet guidelines and enthusiastic about new learning opportunities.

Skills & Expertise

Specialized Skills

Real Estate Operations

Follow Up BossIntermediate

Customer Success

Sales & Business Development

Work Experience

Client Support Specialist - Property Management (Admin Assistant)

Global Strategic Business Process Solution

May 2023 - Jun 2026

Job Responsibilities:

 Support clients with eviction-related information, services, and email correspondence.  Assist clients with day-to-day administrative needs.  Assist with document preparation, data entry, and record keeping.

Client Support Specialist - Property Management (Leasing Specialist)

Global Strategic Business Process Solution

Oct 2021 - Apr 2023

Job Responsibilities:

 Responsible for handling inbound and outbound calls.  Assist customers with inquiries and concerns.  Escalate complex queries and concerns as needed.  Apply a thorough understanding of underwriting criteria and the rental application process.  Convert prospects into residents to meet monthly quotas.  Maintain an updated database and accurate client information.

Secretary/ Sales Associates

SureInvest Realty & Services

Jan 2020 - Nov 2021

Job Responsibilities:

 Suggest innovative ideas to increase sales and improve the customer experience.  Responsible for answering customers’ queries and concerns.  Ensure customer satisfaction through excellent sales service.  Actively advertise products or services across all social media platforms.  Process paperwork such as Business Permits and Certificates of Title.

Client Support Specialist - Mortgage (Condo Analyst)

Global Strategic Business Process Solution

Jul 2021 - Oct 2021

Job Responsibilities:

 Conduct outbound calls to verify information.  Manage and update CRM systems.  Responsible for obtaining and reviewing important and confidential documents.  Ensure that all files entered into the CRM are accurate and up to date.

ESL Teacher

Mary Kim Language Tutorial

Dec 2018 - Feb 2019

Job Responsibilities:

 Responsible for preparing coursework materials and design lessons that cover all aspects of the English language.  Keeping track of student progress and customizing plans for students with necessary requirements.

Secretary/ Assistant Dentist

Smile Focus Dental Clinic

May 2016 - Jul 2018

Job Responsibilities:

 Greet patients, prepare them for procedures, and ensure they are comfortable.  Assist the dentist during procedures by handing them instruments and anticipating their needs.  Prepare and sterilize instruments and equipment.  Take and develop dental X-rays.  Update and maintain patient records.  Instruct patients on proper oral hygiene practices.  Schedule appointments, answer phone calls,...

Quick Stats

Age33 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

Advanced Certificate of Theology
Housekeeping NC11

Education

Bachelor's Degree

Bacolod City College

2011 - 2016