Project Manager, UX Researcher, AI Designer

Leah

ID Verified
2,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Leah Wangui Ng’aari is an experienced Project Manager and UX Research Specialist with over 14 years leading digital health, AI innovation, human-centered design, and public health programs across Africa and Asia. She has managed large, multi-country initiatives with organizations such as Dimagi, Medic, and International Medical Corps, bringing expertise in project planning, user research, service design, monitoring and evaluation, and cross-functional team coordination. Her strengths include tra...

Skills & Expertise

Content & Writing

UX WritingAdvanced

Data & Analytics

Design & Creative

FigmaExpert
SketchExpert
Adobe XDExpert

Work Experience

Senior Project Manager

Dimagi

May 2025 - Present

Job Responsibilities:

- Manage full project cycle including scoping, workstream planning, milestone tracking, and risk mitigation. - Facilitate partner engagement through regular meetings, requirement-gathering sessions, testing cycles, and in-person field activities. - Translate social behavior change visions into actionable chatbot requirements and lead rigorous testing and evaluation processes. - Provide technical g...

GitHub CopilotOpenAI APISynthetic Data GenerationPrompt EngineeringRAG DevelopmentClaude/Anthropic APIAI Safety & AlignmentModel EvaluationTicket ManagementEmail Support

Project Manager

Define Africa Limited

Jan 2025 - May 2025

Job Responsibilities:

Collaborated with designers to ensure comprehensive gathering and documentation of user requirements. Supported the design and deployment of digital health tools such as mHealth application, two-way texting (chatbots) and interactive dashboards. Collaborated with designers, researchers and developers to ensure digital tools are contextually appropriate, user-centered, and ethically deployed. Led t...

Excel (Advanced)Google Sheets (Advanced)User ResearchTechnical SupportPower BIEmail SupportTicket ManagementPhone Support

Lead UX Researcher

Medic

Jul 2021 - Dec 2024

Job Responsibilities:

Conduct various user research studies by applying methods such as usability testing, surveys, user interviews, focus groups, observational studies among others to understand user needs and behaviour. Analyze and triangulate qualitative and quantitative data and generate actionable and meaningful data-driven insights that represent the voice of multiple users. Generate wireframes, mockups and/or p...

PrototypingA/B TestingAdobe XDFigmaWireframingUser ResearchSketchEmail SupportUX Writing

Senior Design Researcher/Service Designer

Medic

Aug 2018 - Jun 2021

Job Responsibilities:

Conduct qualitative and quantitative research to understand the needs, behaviors, and challenges of patients, caregivers, healthcare providers, and communities. Utilize ethnographic studies, in-depth interviews, focus groups, and surveys to gather insights on health and nutrition interventions. Identify pain points in existing healthcare and nutrition services to inform design solutions. Apply hum...

PrototypingAdobe XDA/B TestingFigmaWireframingUser ResearchSketch

Digital Health Project Manager

Medic

Oct 2015 - Jul 2018

Job Responsibilities:

Work with Partners to develop project scope of work documents and project plans Define the responsibilities of parties involved in the project including MoH partners, development team, project team, vendors and others affected by the project. Identify, track, monitor and communicate project-related issues, scope changes, variances and contingencies that may arise during the implementation of the...

Excel (Advanced)Google Sheets (Advanced)Power BITechnical SupportPhone SupportVideo SupportEmail SupportTicket Management

Quick Stats

Age39 years
GenderFemale
English LevelFluent
ID VerificationVerified

Education

Master's Degree

University of Nairobi

2011 - 2013