Project Manager, UX Researcher, AI DesignerProject Manager, UX Researcher, AI Designer
Leah
ID Verified$2,000
per month
($11/hour)
Profile Description
Leah Wangui Ng’aari is an experienced Project Manager and UX Research Specialist with over 14 years leading digital health, AI innovation, human-centered design, and public health programs across Africa and Asia. She has managed large, multi-country initiatives with organizations such as Dimagi, Medic, and International Medical Corps, bringing expertise in project planning, user research, service design, monitoring and evaluation, and cross-functional team coordination. Her strengths include tra...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Work Experience
Senior Project Manager
Dimagi
May 2025 - Present
Job Responsibilities:
- Manage full project cycle including scoping, workstream planning, milestone tracking, and risk mitigation. - Facilitate partner engagement through regular meetings, requirement-gathering sessions, testing cycles, and in-person field activities. - Translate social behavior change visions into actionable chatbot requirements and lead rigorous testing and evaluation processes. - Provide technical g...
Project Manager
Define Africa Limited
Jan 2025 - May 2025
Job Responsibilities:
Collaborated with designers to ensure comprehensive gathering and documentation of user requirements. Supported the design and deployment of digital health tools such as mHealth application, two-way texting (chatbots) and interactive dashboards. Collaborated with designers, researchers and developers to ensure digital tools are contextually appropriate, user-centered, and ethically deployed. Led t...
Lead UX Researcher
Medic
Jul 2021 - Dec 2024
Job Responsibilities:
Conduct various user research studies by applying methods such as usability testing, surveys, user interviews, focus groups, observational studies among others to understand user needs and behaviour. Analyze and triangulate qualitative and quantitative data and generate actionable and meaningful data-driven insights that represent the voice of multiple users. Generate wireframes, mockups and/or p...
Senior Design Researcher/Service Designer
Medic
Aug 2018 - Jun 2021
Job Responsibilities:
Conduct qualitative and quantitative research to understand the needs, behaviors, and challenges of patients, caregivers, healthcare providers, and communities. Utilize ethnographic studies, in-depth interviews, focus groups, and surveys to gather insights on health and nutrition interventions. Identify pain points in existing healthcare and nutrition services to inform design solutions. Apply hum...
Digital Health Project Manager
Medic
Oct 2015 - Jul 2018
Job Responsibilities:
Work with Partners to develop project scope of work documents and project plans Define the responsibilities of parties involved in the project including MoH partners, development team, project team, vendors and others affected by the project. Identify, track, monitor and communicate project-related issues, scope changes, variances and contingencies that may arise during the implementation of the...
Quick Stats
Education
Master's Degree
University of Nairobi
2011 - 2013