Sales specialistSales specialist
Lagat
$1,500
per month
($9/hour)
Profile Description
Experienced Customer Success Manager and Account Manager with 5+ years of experience across SaaS, fintech, Printing & branding services. Skilled in client onboarding, CRM management, account growth, relationship building, customer retention, and stakeholder engagement. Experienced in developing and executing marketing and branding initiatives that strengthen customer loyalty, enhance brand visibility and drive business growth.
Work Experience
Sales Specialist
Berry Creatives
Apr 2017 - Present
Key Achievements:
- Lead client qualification and onboarding by assessing fit, scope, and budget before new account setup. - Produce pipeline and engagement reporting from CRM activity to support follow-up and prioritization(Zendesk, Zoho,Salesforce, Trello) - Deliver customized branding and print solutions aligned to client objectives while supporting account continuity. - Train and mentor staff to maintain customer experience standards and support client retention. - Ensuring brand consistency and visual quality standards. - Monitor and enforce visual standards by ensuring accuracy, quality and compliance with client requirements. - Enforcing Brand positioning and strategy.