Krystyn

CSR, Appointment Setter, Data Entry, Audio Transcription

Krystyn

ID Verified
700/mo
Bacolod, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Experienced professional with a strong background in data entry, customer service, and team leadership. Demonstrated expertise in accurately managing electronic medical records and implementing process improvements to enhance efficiency. Skilled in cold calling, appointment scheduling, and audio transcription, with a proven ability to identify trends and inform business strategies. Adept at handling customer inquiries and providing technical support, ensuring high levels of client satisfaction.

Top Skills

CapCut · 4 yearsData Entry · 4 yearsExcel (Advanced) · 4 yearsGoogle Sheets (Advanced) · 4 yearsVideo Editing · 4 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Technical SupportAdvanced
Email SupportBeginner
Live Chat SupportBeginner

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

Design & Creative

CapCutAdvanced
Video EditingAdvanced
Adobe PhotoshopIntermediate
CanvaBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner
Order ProcessingBeginner
DropshippingBeginner
Order FulfillmentBeginner

Sales & Business Development

Cold CallingBeginner
B2B SalesBeginner
Zoho CRMBeginner

Specialized Skills

Telehealth SupportAdvanced

Virtual Assistance & Admin

Data EntryAdvanced
Calendar ManagementBeginner
Monday.comBeginner

Work Experience

Appointment Setter

PWRD

Oct 2025 - Feb 2026

Key Achievements:

Schedule appointment Cold calling

Phone SupportCold CallingData Entry

Data Entry Analyst

Ubiquity Global Services

Nov 2022 - Oct 2025

Key Achievements:

Update patient records and upload documents into EHR.

Google Sheets (Advanced)Technical SupportData Entry

CSR

AVAS Flowers

Feb 2025 - Feb 2025

Key Achievements:

Part time. Order processing. E-commerce

Phone SupportEmail SupportOrder ProcessingDropshippingOrder FulfillmentData Entry

Data Analyst/Transcription

Ubiquity Global Services

Apr 2019 - Nov 2022

Key Achievements:

Audio Transcription and data analysis

Google Sheets (Advanced)Data EntryTechnical Support

CSR

Panasiatic Solutions

Jun 2015 - Dec 2018

Key Achievements:

WOW representative every month. Top Performer Provice Technical Support and Customer Service to customers about their phone service.

Technical SupportLive Chat SupportPhone SupportData Entry

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified