Kristen

Customer Service Representative

Kristen

ID Verified
550/mo
Cagayan de Oro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Support Specialist with a Bachelor of Science in Information Technology and over a decade of experience across technical support, virtual assistance, and high-level escalations. I am a Tier 2 Escalations expert recognized for resolving complex supplier issues with precision and empathy. A highly flexible professional, I blend technical and data entry skills with a proactive, team-oriented approach to thrive in fast-paced, complex environments Work Preferences Role Focus: Remote Admini...

Top Skills

Account Management · <1 yearAmazon FBA · <1 yearCanva · <1 yearCapCut · <1 yearCold Email Outreach · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
LiveChatBeginner

E-commerce & Marketplace

Product Listing OptimizationBeginner
Product PhotographyBeginner
Amazon FBABeginner

Sales & Business Development

Lead GenerationBeginner
PipedriveBeginner
Zoho CRMBeginner
Cold Email OutreachBeginner
Account ManagementBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

Work Experience

Customer Service Representative

OfficePartners360

2022 -

Ticket ManagementEmail Support

Chat Support Specialist

OfficePartners360

Apr 2016 - Feb 2019

Live Chat Support

Quick Stats

Age39 years
English LevelFluent
ID VerificationVerified