Virtual Assistant | Remote-Customer Support SpecialistVirtual Assistant | Remote-Customer Support Specialist
Kris
600/mo
Cotabato, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$600
per month
($3/hour)
Member since June 2026
Profile Description
Customer Support professional with 10 years of experience at Concentrix supporting US, CA, UK, AU, and NZ customers. Experienced in customer service, technical support, sales, B2C e-commerce, SaaS, and cloud subscriptions. Skilled in phone, email, and chat support, CRM management, troubleshooting, account support, retention, and administrative tasks in fast-paced remote environments.
Top Skills
B2C Sales · 10 yearsCalendar Management · 10 yearsEmail Management · 10 yearsEmail Support · 10 yearsLive Chat Support · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Calendar ManagementExpert
Email ManagementExpert
Data EntryBeginner
NotionBeginner
ClickUpBeginner
JiraBeginner
Sales & Business Development
B2C SalesExpert
Customer Success
Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Video SupportExpert
Technical SupportExpert
Work Experience
Senior Advisor II
CONCENTRIX
Sep 2016 - Mar 2026
Calendar ManagementData EntryClickUpB2C SalesLive Chat SupportJiraEmail ManagementNotionPhone SupportTechnical SupportEmail SupportVideo Support
Quick Stats
Age31 years
English LevelConversational
ID VerificationNot verified
Education
Bachelor's Degree
Cotabato Medical Foundation College Inc.
2012 - 2016