Maryline

Virtual Assistant

Maryline

ID Verified
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Virtual Assistant and program operations professional with over 5 years of experience supporting youth empowerment programs, mentorship initiatives, and administrative coordination across NGO and remote work environments. Specialized in virtual assistance, digital workflow management, and structured program support, with strong capability in calendar management, documentation systems, stakeholder communication, and remote team coordination using tools such as Google Workspace, Slack, Zoom, and O...

Top Skills

Coaching & Mentoring · 5 yearsData Entry · 5 yearsDocument Management · 5 yearsPhone Support · 5 yearsResearch & Information Gathering · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Social Media SupportBeginner
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Beginner
Data VisualizationBeginner

Design & Creative

CanvaIntermediate
Presentation DesignBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner
GumroadBeginner
Amazon Seller CentralBeginner
Print on DemandBeginner

Sales & Business Development

Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
Linkedin OutreachBeginner
Apollo.ioBeginner

Specialized Skills

Coaching & MentoringExpert

Virtual Assistance & Admin

Document ManagementExpert
Data EntryExpert
Research & Information GatheringAdvanced
Calendar ManagementBeginner
Email ManagementBeginner
AsanaBeginner
ClickUpBeginner

Work Experience

AI Data Trainer

Atlas Capture

Jan 2026 - Present

Key Achievements:

As a Data Annotator at Atlas Capture, I have specialized in producing high-fidelity training data for physical AI systems, focusing on frame-by-frame video annotation and object tracking. Working within a remote-first, distributed team, I've combined meticulous attention to detail with structured daily workflows to consistently exceed quality and delivery benchmarks. Beyond execution, I prioritized data security and cross-team clarity, resolving complex edge cases through collaborative tracking systems while maintaining strict compliance with data privacy protocols. Key Achievements. 1. Delivered 187 high-fidelity video annotations for physical AI training datasets through systematic frame-by-frame labeling and object tracking. 2. Maintained a 93% self-review accuracy rate, exceeding project quality benchmarks through meticulous pre-delivery audits against strict guidelines. 3. Reduced unclear logging scenarios across a distributed team by resolving complex edge cases using remote-first virtual tracking boards. 4. Optimized task execution speed, consistently completing assignments ahead of schedule through structured daily sprint workflows. 5. Safeguarded sensitive user data in browser-based annotation tools, passing all data privacy audits through rigorous compliance and security protocols.

AI Data Trainer

RWS Group

Aug 2025 - Present

Key Achievements:

As an AI Data Trainer, I have been instrumental in bridging the gap between raw datasets and high-performing machine learning models. Managing high-volume workflows across text, image, and audio domains, I moved beyond simple execution to become a strategic lead in data integrity. By analyzing over 500 quality patterns, I identified systemic inconsistencies and implemented feedback loops that significantly improved model contextual understanding and linguistic fluency. I focused on coordinating remote-first collaboration, streamlining annotation processes, and quickly adapting to new labelling technologies. Through rigorous validation and a commitment to precision, I ensured that all AI-generated outputs met strict benchmark criteria, driving the accuracy and reliability of the organization’s core AI initiatives. Key Achievements 1. Analyzed 500+ data patterns to identify systemic annotation gaps, implementing feedback loops that boosted model contextual performance. 2. Maintained a 99%+ accuracy rate across high-volume workflows, establishing a high-quality benchmark for multi-modal dataset validation. 3. Streamlined data labeling processes by integrating new AI tools and refining guidelines, resulting in faster project turnaround and 100% protocol compliance. 4. Orchestrated project milestones within a global, distributed team, leveraging asynchronous communication to ensure consistent delivery and workflow synchronization.

Zendesk

Silencio Voice AI

Voice Data Contributor

Dec 2026 - Jan 2026

Key Achievements:

As a Voice Data Contributor at Silencio Voice AI, I focused on capturing and validating high-quality audio datasets to support AI model training. I compiled diverse raw recordings across varied ambient environments while maintaining rigorous acoustic standards, and collaborated within a distributed, remote-first team to ensure consistent, on-time data delivery. My work centered on precision at the point of capture from background-noise isolation to hardware calibration paired with a strong commitment to data security and compliance throughout the pipeline. Key Achievements 1. Compiled 147 raw audio recordings across diverse ambient environments, enhancing dataset diversity for AI model training. 2. Verified dataset quality ahead of final processing, securing QA pipeline review for 78 distinct audio samples through rigorous self-audits against strict acoustic specifications. 3. Synchronized data delivery with a distributed team, meeting all project milestones through remote-first cloud pipelines and asynchronous tracking. 4. Preserved acoustic clarity across all physical capture environments, achieving full compliance with engineering instructions through proactive background-noise isolation and input-hardware calibration. 5. Guaranteed information security during file transmission, passing all internal compliance audits by adhering to strict organizational data-handling and privacy protocols.

Facilitator

Program

Mar 2025 - Aug 2025

Key Achievements:

I served as a strategic architect of professional and personal development for youth in Nairobi. I transformed the program’s delivery by designing scalable frameworks that standardized implementation, resulting in a measurable 35% increase in operational effectiveness. My role was defined by high-impact mentorship, where I guided participants through complex business readiness modules, ranging from financial literacy to entrepreneurship, while simultaneously modernizing our outreach through hybrid learning logistics. By integrating data-driven reporting via Open Data Kit (ODK), I bridged the gap between field-level execution and stakeholder strategy, ensuring every vocational pathway was backed by actionable insights. My leadership centered on creating an inclusive, high-engagement environment that empowered participants to navigate both economic and personal challenges with resilience. Key Achievements 1. Designed and deployed best-practice frameworks that improved program implementation strategies, driving a 35% increase in overall DREAMS program effectiveness. 2. Optimized webinar logistics and remote learning accessibility, resulting in a 30% rise in participant attendance and significantly higher engagement rates. 3. Pioneered the use of ODK (Open Data Kit) for real-time field data collection, converting complex metrics into actionable reports for stakeholder decision-making. 4. Conducted comprehensive business readiness assessments for 20+ participants, collaborating with cross-functional teams to successfully bridge the gap between training and entrepreneurship.

Phone SupportGoogle Sheets (Advanced)Presentation DesignExcel (Advanced)

Mentor

LVCT HEALTH

Jun 2023 - Aug 2025

Key Achievements:

In this mentoring role under the DREAMS programme, I supported young people in setting clear personal and professional goals, guiding them through structured development plans and consistent progress tracking. I facilitated regular one-on-one sessions focused on strengthening self-awareness, confidence, and decision-making, while ensuring mentees had practical direction in their growth journey. Through active listening, honest feedback, and a supportive but structured approach, I helped mentees reflect on their challenges and take ownership of their development. I also maintained consistent engagement through scheduled check-ins, mid-point reviews, and end-line evaluations, ensuring continuity and measurable progress. By building trust and maintaining confidentiality, I created a safe space where mentees could openly discuss their aspirations and barriers, leading to more focused and actionable development outcomes. Key Achievements 1. Supported structured goal setting and tracking that strengthened focus and personal development outcomes. 2. Maintained regular sessions and follow-ups that improved continuity and progress monitoring. 3. Guided mentees in identifying and pursuing growth opportunities aligned to their career and personal goals. 4. Fostered confidentiality and open communication, improving confidence and responsiveness to feedback.

Phone SupportGoogle Sheets (Advanced)Presentation DesignExcel (Advanced)Coaching & MentoringResearch & Information Gathering

Program Facilitator

LVCT HEALTH

Oct 2021 - Jan 2023

Key Achievements:

I facilitated entrepreneurship and empowerment sessions under the DREAMS programme, focusing on equipping adolescent girls and young women with practical business and life skills to improve their economic independence. I delivered structured training on business start-up, management, and vocational planning to 18 participants, supporting them in developing and refining business plans that could be implemented in real-life contexts. I also played an active role in mobilizing participants for sessions, ensuring consistent engagement and participation in programme activities. Beyond training delivery, I conducted business follow-ups to assess progress, identify challenges, and propose targeted improvements to strengthen outcomes. I participated in performance review meetings with other teams to improve programme delivery and contributed to participant screening processes, including GBV screening and documentation, while also supporting referrals to essential services such as PrEP and family planning to ensure holistic support for beneficiaries. Key Achievements 1. Trained 18 participants in business start-up and management, resulting in practical, structured business plans. 2. Mobilized and engaged DREAMS girls consistently across entrepreneurship sessions, enhancing programme reach and continuity. 3. Conducted business follow-ups that informed targeted interventions and improved sustainability of participant businesses. 4. Supported GBV screening processes and facilitated referrals to PrEP and family planning services.

Phone SupportGoogle Sheets (Advanced)Presentation DesignResearch & Information Gathering

Program Facilitator

DAY Africa

Mar 2020 - Sep 2021

Key Achievements:

In this role, I facilitated entrepreneurship training for DREAMS participants, delivering weekly sessions that guided adolescent girls in identifying viable business ideas and developing structured business plans. I supported both in-person and virtual learning by designing and facilitating webinar-based training for participants unable to attend physical sessions, ensuring consistent access to programme content. I also mobilized and motivated participants to actively engage in entrepreneurship activities while providing follow-up support to track business progress and address implementation challenges. In addition, I contributed to capacity development planning for women and youth groups, documented best practices, and supported reporting of programme activities. Through collaboration with other teams and management, I participated in performance reviews and helped refine training approaches and implementation strategies to improve overall programme effectiveness. Key Achievements 1. Facilitated weekly sessions for 20 participants, supporting business idea selection and completion of business plans. 2. Designed and implemented webinar training sessions for participants unable to attend in person. 3. Documented participant progress and best practices to improve monitoring and decision-making. 4. Contributed to capacity development planning and refinement of training protocols through team performance reviews.

Phone Support

Quick Stats

Age31 years
English LevelConversational
Other Languages
SwahiliConversational
ID VerificationVerified

Certifications

ToT Entrepreneurship and Employability
Leadership and Management in Health
Facilitating Asset-Building Sessions for Adolescent Girls and Young Women (AGYW)
Certified Caregiver
Technology of Participation Group Facilitation Methods Course
AI Career Essentials
Virtual Assistant
Data Annotator (100): Introduction to Data Annotation