Virtual Assistant Virtual Assistant
Kinyua
ID Verified800/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: EU timezone
$800
per month
($5/hour)
Member since November 2025
Profile Description
Work Preferences & Professional Summary I’m passionate about creating meaningful customer experiences through clear communication, empathy, and problem-solving. I’ve previously worked with Onix-Market, an e-commerce platform, where I supported users with account and purchase-related issues, guided them through transactions, and consistently maintained high customer satisfaction ratings. I also worked with Safaricom PLC, where I strengthened my ability to handle high volumes of inquiries, resolv...
Top Skills
ChatGPT for Marketing · 3 yearsContent Marketing · 2 yearsEmail Support · 2 yearsLive Chat Support · 2 yearsTechnical Support · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Ticket ManagementIntermediate
ZendeskIntermediate
FreshdeskBeginner
Email SupportIntermediate
Live Chat SupportIntermediate
Technical SupportIntermediate
E-commerce & Marketplace
ShopifyBeginner
Product Listing OptimizationBeginner
EtsyBeginner
Marketing & Growth
Content MarketingIntermediate
ChatGPT for MarketingAdvanced
Twitter/X ManagementBeginner
AI & Automation
n8nBeginner
Workflow AutomationBeginner
Quick Stats
Age23 years
English LevelFluent
ID VerificationVerified