Customer Service, Virtual Assistant, Cold CallerCustomer Service, Virtual Assistant, Cold Caller
Kimberly
ID Verified$800
per month
($5/hour)
Profile Description
I am a dependable and organized professional with experience in customer service, office administration, and part-time outbound cold calling. I have supported customers through phone and email, managed records and schedules, performed data entry, followed up with leads, and handled customer concerns professionally. I am comfortable working independently, learning new tools, and adapting to different processes. I am looking for a stable, long-term remote position where I can use my communication...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Cold Caller
Menuflow/Docdraft
Dec 2025 - Jun 2026
Job Responsibilities:
* Completed high-volume outbound calls to U.S.-based restaurants, food trucks, and private medical practices across two different campaigns. * Adapted quickly between the food-service technology and healthcare industries, clearly explaining each service to prospective clients. * Introduced MenuFlow’s digital platform, demonstrating how customers could view menus, place orders, and make payments us...
Baker
City Cakes, New York
Dec 2020 - Sep 2021
Job Responsibilities:
* Prepared and baked cakes, cookies, and other specialty desserts according to established recipes and quality standards. * Assisted with measuring ingredients, mixing batters and doughs, baking, assembling, and finishing products. * Managed multiple production tasks while meeting daily deadlines in a fast-paced bakery. * Maintained consistency in product quality, portioning, appearance, and prese...
Jr. Sous Chef
The Vine - LT Hospitality, New York
Oct 2018 - Mar 2020
Job Responsibilities:
* Supported daily kitchen operations in a fast-paced New York City restaurant, ensuring efficient preparation and service. * Assisted with supervising kitchen staff, assigning tasks, and coordinating food preparation during busy shifts. * Maintained consistent food quality, portioning, presentation, and recipe standards. * Monitored ingredient availability, supported inventory control, and helped...
Culinary Extern
Tableau, Dickie Brennan & Company, New Orleans
Aug 2017 - Aug 2018
Job Responsibilities:
* Completed professional culinary training in a fast-paced restaurant operated by Dickie Brennan & Company. * Assisted with food preparation, station setup, service, and kitchen organization while following established recipes and presentation standards. * Maintained food-safety, sanitation, and cleanliness standards throughout each shift. * Coordinated with chefs and kitchen staff to ensure accur...
Customer Service Representative
Telstra by Teletech
Feb 2016 - Mar 2017
Job Responsibilities:
* Delivered responsive customer support through phone, chat, and email for mobile services, billing concerns, and account updates. * Resolved mobile-device, SIM activation, and connectivity issues by providing clear, step-by-step troubleshooting. * Assisted customers with plan upgrades, service changes, and mobile-device orders based on their needs. * Supported customer retention by addressing con...
Customer Service Representative
Converfys/Concentrix
Feb 2015 - Dec 2015
Job Responsibilities:
* Delivered inbound customer support for internet, mobile, and television services while handling a wide range of technical and account-related concerns. * Resolved connectivity, device configuration, and account-access issues by guiding customers through clear troubleshooting steps. * Assisted customers with billing inquiries, service activations, account updates, and plan modifications. * Identi...
Office Administrator
Yap Signmaster
Jan 2013 - Nov 2014
Job Responsibilities:
* Helped maintain smooth daily office operations by accurately managing data entry, records, schedules, and administrative documents. * Improved document organization by maintaining accessible digital and physical filing systems for contracts, invoices, and internal records. * Provided timely and professional assistance to clients through phone and email, helping ensure inquiries were properly add...
Housekeeping Intern
Shangri-la Hotel & Resort
Apr 2012 - Nov 2012
Job Responsibilities:
* Completed hands-on training in guest-room preparation, cleaning procedures, and hotel housekeeping standards. * Maintained cleanliness and organization of guest rooms and assigned areas with close attention to detail. * Followed sanitation, safety, and proper handling procedures for linens, supplies, and cleaning materials. * Responded professionally to guest requests while respecting privacy an...
Quick Stats
Education
High-school
Cebu Cherish School
2007 - 2011