Khristine

Customer service, technical support, order fulfillment

Khristine

ID Verified
100/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

3 years worth of experience as a customer support in outbound and inbound with technical and sales background. Handling billing, subscriptions, order fulfillment and inventory while retaining and gaining customers. Building customer trust and help company boosts sales.

Top Skills

Crisp · 3 yearsOrder Fulfillment · 3 yearsPhone Support · 3 yearsOrder Processing · 2 yearsTechnical Support · 2 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
CrispAdvanced
Technical SupportIntermediate
Email SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate

E-commerce & Marketplace

Order FulfillmentAdvanced
Order ProcessingIntermediate
ShopifyIntermediate
DropshippingIntermediate

Sales & Business Development

B2B SalesIntermediate
Cold CallingIntermediate
Zoho CRMIntermediate

Work Experience

Customer service representative

TTEC

Feb 2025 - Oct 2025

Key Achievements:

Manage billing issues and subscriptions Adding new phone lines Assist troubleshooting Customer retention

Technical SupportOrder Processing

Quick Stats

Age29 years
English LevelFluent
ID VerificationVerified