Process AssociateProcess Associate
Kenneth
ID Verified$1,500
per month
($9/hour)
Profile Description
Process Associate is responsible for ensuring smooth business operations by monitoring workflows, analyzing data, and supporting process improvements. Their duties typically include data management, compliance checks, customer support, and collaboration across departments. Key Skills Required - Analytical skills – ability to interpret data and identify trends. - Communication skills – clear verbal and written interaction with stakeholders. - Attention to detail – accuracy in data entry and ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Content & Writing
Work Experience
Process Associate
IGT Solutions
Jan 2025 - Present
Job Responsibilities:
Core Duties & Responsibilities 1. Operational Support - Execute and monitor hotel processes in line with Radisson’s policies and standards. - Coordinate with multiple departments (front office, housekeeping, food & beverage, finance) to ensure seamless guest service. - Assist in daily reporting such as occupancy, revenue, and departmental performance. 2. Process Management - Document workflow...
Techical Support Representative
Telus Digital Philippines
Jan 2024 - Dec 2024
Job Responsibilities:
Core Duties & Responsibilities Customer Support - Respond to inquiries via phone, email, chat, or remote assistance. - Guide users step-by-step through resolving issues with Yahoo Mail, account login, password recovery, and security settings. - Provide clear explanations of technical concepts to non-technical users. Troubleshooting - Diagnose and resolve hardware, software, and networking iss...
Care Representative 1
Carelon Global Solutions
Oct 2023 - Jan 2024
Job Responsibilities:
Core Duties & Responsibilities 1. Customer Interaction - Answer inbound calls, emails, or chats from members, providers, and clients. - Provide accurate information about healthcare plans, benefits, claims, and authorizations. - Assist with account access and guide members through digital tools and portals. 2. Issue Resolution - Investigate and resolve concerns related to billing, claims proc...
Travel Consultant
Teleperformance Ayala
Aug 2022 - Mar 2023
Job Responsibilities:
Core Duties & Responsibilities 1. Customer Service & Booking Support - Handle inbound calls, emails, or chats from Wyndham customers regarding reservations, cancellations, and modifications. - Assist with hotel bookings across Wyndham’s 9,000+ properties worldwide. - Guide customers through Wyndham Rewards enrollment, points redemption, and tier benefits. - Provide accurate information on rate...
Quick Stats
Certifications
Education
Master's Degree
Lyceum of Alabang
2017 - 2020