Kay-ar

Customer Service Specialist

Kay-ar

ID Verified
1,299/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a customer support professional with 11 years of experience in the BPO and e-commerce industry, supporting customers through phone, email, and other communication channels. I have experience with order management, billing, subscriptions, shipping, refunds, account support, product inquiries, and technical assistance. I prefer remote or hybrid roles where I can use my customer service, communication, problem-solving, and sales skills. I am also open to customer support, e-commerce, appointm...

Top Skills

Calendar Management · <1 yearCrisp · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner
FreshdeskBeginner
Help ScoutBeginner
LiveChatBeginner
CrispBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Data EntryBeginner
Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

CSR

RYZE

Oct 2024 - Aug 2026

Email Support

CSR

Renegade urniture Group

Aug 2022 - Sep 2024

Email SupportTicket ManagementCrispData EntryPhone Support

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified

Education

High-school

De La Vida Colledge

2006 - 2007