Sales Development Representative/Cold Caller

Katherine

ID Verified
800/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have over 3 years of experience in sales, customer service, lead generation, and administrative support. I have worked as a Sales Development Representative handling prospecting, cold calling, appointment setting, and customer inquiries for US-based clients. I also have experience as a Reservation Executive in the hospitality industry, where I assisted guests and managed booking concerns. I am adaptable, hardworking, and willing to learn new skills while contributing to the success of the team...

Top Skills

Cold Calling · 3 yearsLead Generation · 3 yearsB2C Sales · 2 yearsCold Email Outreach · 2 yearsB2B Sales · 1 year

Skills & Expertise

Sales & Business Development

Cold CallingAdvanced
Lead GenerationAdvanced
B2C SalesIntermediate
Cold Email OutreachIntermediate
B2B SalesIntermediate

Work Experience

Sales Development Representative

Cashman Claims

Sep 2024 - Jun 2026

Key Achievements:

Conducted high-volume outbound calls to account owners and their relatives regarding potential asset recovery claims. Handled inbound inquiries, clearly explaining services and guiding clients through the process Scheduled and confirmed appointments for consultations with claims manager Performed consistent follow-ups to nurture leads and improve conversion rates Managed client records, email communication, and appointment tracking systems

B2C SalesLead GenerationCold Calling

Reservation Executive

Kilkea Castle Hotel

Jun 2025 - Aug 2025

Key Achievements:

Assisted guests in their restaurant reservations, ensuring a smooth booking experience. Managed special guest requests and coordinated with relevant departments to meet customer needs. Scheduled reservations for hotel activities, including golf, horse riding, spa services, and other recreational experiences.

Cold Caller/Sales Development Representative

Next Level IT Teleservices

May 2023 - Sep 2024

Key Achievements:

Assisted in preparing and analyzing financial statements (balance sheet and income statement). Processed daily debit and credit transactions accurately. Maintained financial records and supported banking and back-office operations. Handled cash counting and daily transaction reconciliation.

B2B SalesB2C SalesLead GenerationCold Calling

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified

Certifications

Bread and Pastry Production
Microfinance Technology NCII
Bookkeeping NCIII
Customer Services NCII
Travel Services NCII
Events Management Services NCIII

Education

Associate's Degree

VMA Global College Inc.

2021 - 2025