Customer Service Specialist| Lead generationCustomer Service Specialist| Lead generation
Charilyn
ID Verified$30,000
per month
($170/hour)
Profile Description
Hi I'm Charilyn Ventura. I am 40 years of age and a single mom of two. I graduated at university of perpetual help system year 2009 but unfortunately not able to pass the licensure examination for nurses. I've work as a nurse volunteer for 2 years and emergency rescuer at red cross for 2 years as well before transitioning to a BPO industry. I've been with BPO industry for 4 years in total and handled different account as a customer service specialist. I've handled financial account dealing with ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Real Estate Operations
Data & Analytics
E-commerce & Marketplace
Marketing & Growth
Work Experience
Customer Support
Peak support Global
Aug 2024 - Apr 2026
Key Achievements:
Customers that are satisfied with the service that was provided.
Customer Service Support | Subject Matter Expert
Intouch cx| Airbnb
Jul 2021 - Nov 2023
Key Achievements:
The key achievements for me during Airbnb days is when I got promoted as an SME or Subject Matter Expert. I was able to share my knowledge and learning to my colleague and agents.