Appointment setterAppointment setter
Julius
ID Verified$500
per month
($3/hour)
Profile Description
Operations Supervisor (August 2024 - February 2026 Supervise and manage 20-25 team members and help them meet the target metrics while complying with company policies. Subject Matter Expert (March 2024 - August 2024) Assist Customer Service Representatives and providing them the help they need during interaction with customers. Taking escalation calls. Customer Service Representative (April 2023 - March 2024) Provides quality customer service to the customer and meeting all the KPIs.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Customer Service Representative
Iqor
Feb 2026 - Present
Job Responsibilities:
Provide quality customer service. Targeting sales. Apply technical knowledge. Billing related issues resolved.
Operations Supervisor
Teleperformance
Aug 2024 - Feb 2026
Job Responsibilities:
Supervise and manage 20-25 team members and help them meet the target metrics while complying with company policies.
Subject Matter Expert
Teleperformance
Mar 2024 - Aug 2024
Job Responsibilities:
Assist Customer Service Representatives and providing them the help they need during interaction with customers. Taking escalation calls.
Customer Service Representative
Teleperformance
Apr 2023 - Mar 2024
Job Responsibilities:
Provides quality customer service to the customer and meeting all the KPIs