Customer Service RepresentativeCustomer Service Representative
Juan
900/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$900
per month
($5/hour)
Member since October 2026
Profile Description
Hi, I’m Juan Imon Jr. I have four years of diverse customer service experience supporting US clients across e-commerce, home services, telecommunications, and healthcare. In e-commerce, I worked with The Bouqs Co. and Full Glass Wine, providing phone, email, and chat support for orders, billing, refunds, replacements, and delivery concerns. I also handled email support for Homeaglow, assisting with appointments, customer accounts, onboarding, cancellations, and billing issues. With Comcast, I pr...
Top Skills
Phone Support · 4 yearsEmail Support · 3 yearsLive Chat Support · 2 yearsTechnical Support · 2 yearsTicket Management · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
GorgiasIntermediate
ShopifyIntermediate
Order FulfillmentIntermediate
Order ProcessingIntermediate
Customer Success
Phone SupportAdvanced
Email SupportAdvanced
Live Chat SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate
ZendeskIntermediate
Quick Stats
Age24 years
English LevelFluent
ID VerificationNot verified