Social Media & Customer Support AssistantSocial Media & Customer Support Assistant
Joshua
ID Verified$750
per month
($4/hour)
Profile Description
Tech-savvy Virtual Assistant offering strong expertise in digital tools, CRM management, scheduling, and project coordination. Recognized for the ability to manage multiple priorities in fast-paced remote environments while maintaining a high standard of accuracy. Reliable partner committed to optimizing daily business operations and driving productivity.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Virtual Assistance & Admin
Work Experience
CUSTOMER EXPERIENCE AGENT
Alorica
Oct 2025 - Apr 2026
Job Responsibilities:
Customer Service Support Managing Expectations Cross-Functional Coordination Sharp Problem-Solving & Agility
Customer Support Assistant | Product Content Assistant
Pet Store
Jan 2024 - Mar 2025
Job Responsibilities:
Assisted customers with inquiries regarding pet products, orders, and shipping updates. Designed simple graphics for social media posts and promotions. Wrote basic product descriptions for pet products using provided information. Helped update product details and organize online store listings. Provided support with customer service and day-to-day store operations.
Customer Support Assistant | Graphic Design Support
Fashion & Style Store
May 2023 - Jan 2024
Job Responsibilities:
Assisted customers with basic inquiries about products, sizing, orders, and shipping through email and social media. Created simple graphics for social media posts and promotional content using Canva. Wrote and edited product descriptions based on product details provided by the store. Helped organize product information and update online listings. Supported daily customer service and administrati...
Quick Stats
Certifications
Education
Bachelor's Degree
SPAMAST
2021 - 2025