Virtual Assistant, Customer Service RepresentativeVirtual Assistant, Customer Service Representative
Joshua
ID Verified$1,500
per month
($9/hour)
Profile Description
I have a strong interest in journalism that dates back to my elementary school years whether it's for our Tagalog or English newspaper. Even though I was an undergraduate studying BS Statistics, I already knew then that I wanted to pursue a career in journalism. So, I decided to work for Australian clients as a Media Analyst and, in less than a year, was promoted to Senior Media Analyst. After that, I worked as a Customer Service Representative for a retail account which is eBay. I successfully ...
Skills & Expertise
Skill Levels Explained:
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Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Work Experience
Customer Service Representative
TTEC
Apr 2024 - Oct 2025
Job Responsibilities:
Agent for eBay Trust & Safety team responsible to making eBay a safe and reliable place to trade. Assisting eBay members with restrictions and suspensions on their account. Responsible for enforcing multiple listing policies to comply with the government laws and regulations. Helping members with security and safety concerns on their account.
Senior Media Analyst
Round Earth Philippines Inc.
Mar 2022 - Sep 2023
Job Responsibilities:
Tracking the media coverage of a product or service in print media, social media, and radio or TV. Clipping and editing broadcast clips, making sure all mentions and visions of clients are included. Clipping print media relevant to the client. Composing well-constructed summaries of radio and television broadcasts across New South Wales focusing on news and current affairs.
Quick Stats
Education
Bachelor's Degree
University of the Philippines Los Baños
2015 - 2019