Virtual Assistant | Healthcare Customer Support

Jona

1,500/mo
Matalam, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Reliable Virtual Assistant with 5+ years of experience in healthcare customer service, insurance support, cold calling, appointment setting, lead generation, and CRM management. Skilled in-patient communication, follow-ups, data management, and handling sensitive information with professionalism and confidentiality. Organized, detail-oriented, and adaptable, with strong communication skills and experience supporting remote teams.

Top Skills

B2B Sales · 3 yearsCold Email Outreach · 3 yearsEmail Support · 3 yearsLive Chat Support · 3 yearsLiveChat · 3 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Email SupportAdvanced
ZendeskAdvanced
LiveChatAdvanced
FreshdeskBeginner
IntercomBeginner
Social Media SupportBeginner

Sales & Business Development

B2B SalesAdvanced
Cold Email OutreachAdvanced
NegotiationAdvanced
Zoho CRMBeginner
CopperBeginner
Apollo.ioBeginner

Quick Stats

Age26 years
English LevelConversational
ID VerificationNot verified

Certifications

Bachelor of Elementary education

Education

Bachelor's Degree

University of Southern Mindanao

2015 - 2020