Virtual AssistantVirtual Assistant

John

ID Verified

800/mo

Calamba city, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since July 2026

Profile Description

Experienced professional with 10+ years in customer service, quality assurance, and administrative support. Skilled in healthcare compliance, patient communication, and data management, with proven ability to foster positive patient experiences and support medical teams efficiently. Strong background in team leadership, scheduling, and record management, complemented by multilingual fluency in English and Tagalog.

Top Skills

Data Entry · 3 yearsPhone Support · 3 yearsExecutive Assistant Services · 2 yearsGoogle Sheets (Advanced) · 2 yearsZoho CRM · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportAdvanced

Email SupportIntermediate

Live Chat SupportBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate

Design & Creative

CanvaIntermediate

Finance & Accounting

QuickBooksBeginner

Sales & Business Development

Zoho CRMIntermediate

Cold CallingIntermediate

Cold Email OutreachIntermediate

SalesforceIntermediate

Software Development

AzureIntermediate

Specialized Skills

Telehealth SupportIntermediate

Coaching & MentoringIntermediate

Virtual Assistance & Admin

Data EntryAdvanced

Executive Assistant ServicesIntermediate

NotionIntermediate

Calendar ManagementBeginner

Email ManagementBeginner

CalendlyBeginner

Work Experience

Quality Assurance Specialist

Nextvas Inc

Jan 2025 - Jun 2026

Key Achievements:

Monitored healthcare-related agent interactions to ensure compliance with medical and company standards. Prepared performance reports and maintained documentation for healthcare service delivery. Coached QA specialists to improve accountability and patient-centered communication

Google Sheets (Advanced)Phone SupportEmail SupportZoho CRMTelehealth SupportCoaching & MentoringData EntryNotion

Quick Stats

Age27 years

English LevelConversational

ID VerificationVerified

Portfolio

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Education

Bachelor's Degree

Laguna College of Business and Arts

2015 - 2017