Virtual AssistantVirtual Assistant
John
ID Verified$800
per month
($5/hour)
Profile Description
Results-driven BPO professional with 6 years and 10 months of experience in customer service, technical support, and sales across telecommunications and financial accounts. Brings 5 years and 10 months of experience supporting telecom customers and 1 year in the financial services industry, consistently delivering high-quality customer experiences while meeting performance and sales targets. Skilled in resolving complex customer concerns, providing technical troubleshooting, identifying sales op...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Specialized Skills
Work Experience
Customer Care Professional
American Express
Oct 2025 - Mar 2026
Key Achievements:
Handling different kinds of Disputes from our card members
Customer Service Representative
Valor Global, Inc.
Jan 2024 - Sep 2025
Key Achievements:
Working under T-Mobile as CSR (Retention) which handling multiple concerns of our customers.
Customer Service Representative
TRANSCOSMOS
Feb 2023 - Dec 2023
Key Achievements:
Working under Verizon Wireless as CSR (Retention) which handling multiple concerns of our customers.
Customer Service Representative
EPERFORMAX - MOA
Feb 2020 - Feb 2023
Key Achievements:
Working under from Sprint to T-Mobile as CSR (Retention) which handling multiple concerns of our customers.
Quick Stats
Education
Bachelor's Degree
Lyceum of the Philippines University - Cavite Campus
2011 - 2017