Virtual Assistant, Customer Support RepresentativeVirtual Assistant, Customer Support Representative
John
ID Verified$800
per month
($5/hour)
Profile Description
I have work experience total of over 3 Years in the customer service industry. 2 Years in marketing and management along with community moderation. From my past work experience I have used different kinds of tools that would make me the ideal candidate to hire. As I strive to adapt as fast as possible while maintaining the quality of my work.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Marketing & Growth
Work Experience
Customer Service Representative
Nitro Impact
Dec 2025 - Jun 2026
Job Responsibilities:
Handled calls regarding about storage unit facilities. Handled Sales, Billing and technical calls. Also a collections agent. Outbound calls for delinquent tenants. Outbound calls for leads.
Community Lead
Virtuals Protocol
Nov 2024 - Mar 2026
Job Responsibilities:
Handled community for Luna by virtuals. An AI-dol project on web3 by on of the biggest AI focused platforms in crypto. Handled community for over 100,000 Followers across social media platforms. Organized events. Facilitated updates.
Customer Service Representative
Concentrix
Nov 2019 - Dec 2020
Job Responsibilities:
First work experience. Handled technical, billing and security assurance calls from customers.
Quick Stats
Certifications
Education
Bachelor's Degree
University of St. La Salle
2014 - 2018