Joemar

Virtual Assistant Healthcare/Medical

Joemar

ID Verified
1,200/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Healthcare Administrative Specialist with over 6years of experience managing prior authorizations, insurance verification, and medical documentation. Proficient in utilizing major payer portals and diverse electronic medical record (EMR) systems to streamline clinical workflows. HIPAA-certified professional with Six Sigma Yellow Belt training, I maintain strict data privacy and operational efficiency when processing high volume provider referrals and medical records. Additionally, my background ...

Top Skills

Medical Billing · 6 yearsTelehealth Support · 6 years

Skills & Expertise

Specialized Skills

Telehealth SupportExpert
Medical BillingExpert

Work Experience

Cold Caller / Appointment Setter

Proclaim Roofing

Jan 2026 - Present

Key Achievements:

Managing a high volume of outbound calls to residential homeowners to identify and qualify pipeline leads. Consistently minimized appointment cancellation rates through systematic, polite follow-up calls.

Real Estate Document Specialist

Compass Real Estate

Feb 2025 - Jan 2026

Key Achievements:

Streamlined backend transaction workflows by establishing highly organized digital record structures. Organizing, auditing, and processing transaction documents submitted by active real estate brokers.

Referrals, Medical Documentation, & Prior Authorization Specialist

Go Healthcare LLC

Oct 2025 - Dec 2025

Key Achievements:

Accelerated treatment timelines by ensuring all submitted medical records met strict insurance guidelines on the first submission Navigating payer portals to secure complex prior authorizations and manage referrals for diagnostic services.

Prior Authorization & Insurance Billing Coordinator

Sleep Technologies LTD

May 2023 - Sep 2025

Key Achievements:

Maximized revenue recovery and reduced overhead delays by implementing a rigorous follow-up routine on pending authorizations. Overseeing the end-to-end authorization lifecycle for medical treatments and patient referrals

Team Lead / Prior Authorization Specialist

Healthscope

Feb 2020 - Feb 2023

Key Achievements:

Enhanced overall operational accuracy by designing and executing tailored training programs for incoming staff. Providing direct leadership, coaching, and performance management to a team of prior authorization specialists. Supervising complex authorizations, delicate referrals, and specialized Durable Medical Equipment (DME) requests.

Quick Stats

Age33 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Certifications

HIPAA Certified
EMR & Healthcare Systems Training
Real Estate Systems & Compliance Coursework