Joan

Virtual Assistant

Joan

ID Verified
1500/mo
Baguio city, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I have been working with this kind of industry for more than a decade and I have been awarded as a rock star on a BPO company for a consecutive months. I enjoy talking to customers, giving them detailed information, doing inbound and outbound calls. I love learning new staff, that way it enhances my knowledge to deal with customers and understands their situation. If you consider my application, I guarantee to be one of your best employee, not only being loyal but to help the company grow more.

Top Skills

Adobe Illustrator · <1 yearAdobe Photoshop · <1 yearB2B Sales · <1 yearCapCut · <1 yearCold Calling · <1 year

Skills & Expertise

Content & Writing

Email CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
Adobe IllustratorBeginner
CapCutBeginner

E-commerce & Marketplace

eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner

Marketing & Growth

Google AdsBeginner

Sales & Business Development

Cold CallingBeginner
Lead GenerationBeginner
B2B SalesBeginner

Software Development

JavaScript (ES6+)Beginner

Work Experience

Virtual assistant,admin,customer servuce

blue sky puppies

Nov 2022 - Present

Key Achievements:

provide needs of customer, provide training, coaching, cold calling into warm calls, set appointment

Email SupportPhone SupportGoogle Sheets (Advanced)

Quick Stats

Age42 years
English LevelConversational
ID VerificationVerified