Jessa

Executive Virtual Assistant

Jessa

ID Verified
1,400/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated and versatile professional with over five years of experience in the BPO industry, specializing in healthcare accounts, along with hands-on expertise as a Virtual Assistant and Social Media Manager. I excel in appointment setting, billing and claims management, customer retention, and social media strategy, helping businesses streamline operations, improve patient and client experiences, and drive growth. With additional skills in graphic design, I bring both creative and strate...

Top Skills

Email Support · 5 yearsCanva · 4 yearsSocial Media Graphics · 4 yearsSocial Media Support · 4 yearsAirtable · 3 years

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner

Marketing & Growth

GoHighLevelAdvanced
Email MarketingAdvanced
KlaviyoAdvanced
MailchimpAdvanced
Content StrategyAdvanced
Instagram GrowthAdvanced
Community ManagementAdvanced
TikTok GrowthAdvanced
Social Media AnalyticsAdvanced
LinkedIn OptimizationIntermediate
Meta Ads (Facebook/Instagram)Beginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Meeting CoordinationAdvanced
Executive Assistant ServicesAdvanced
AirtableAdvanced
CalendlyBeginner
AsanaBeginner
NotionBeginner
ClickUpBeginner

Design & Creative

Social Media GraphicsAdvanced
CanvaAdvanced
FigmaIntermediate
Brand Identity DesignBeginner
Logo DesignBeginner

Customer Success

Email SupportExpert
Social Media SupportAdvanced
Technical SupportAdvanced

Work Experience

Customer Service Representative

Sutherland Global Services Inc.

Oct 2017 - Jul 2023

Key Achievements:

Healthcare Consultant Appointment setter / Cold Calling Responding to emails and phone calls both inbound and outbound Handle Billing and Claims Insurance

Quick Stats

Age28 years
English LevelConversational
ID VerificationVerified
Portfolio
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