Virtual Assistant

Jeremy

900/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Detail-oriented Banking Officer with 4 years of experience in providing excellent customer service, managing accounts, processing transactions, and promoting banking products. Skilled in handling customer inquiries, ensuring compliance with regulations, and delivering financial solutions tailored to client needs. Adept at maintaining accuracy, efficiency, and building strong client relationships to drive business growth

Top Skills

Phone Support · 3 yearsAccounts Payable/Receivable · <1 yearEmail Support · <1 yearFinancial Reporting · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Product Listing OptimizationBeginner

Finance & Accounting

Accounts Payable/ReceivableBeginner
Financial ReportingBeginner

Work Experience

Banking Officer

Citibank

Apr 2024 - Present

Key Achievements:

Detail-oriented Banking Officer with 4 years of experience in providing excellent customer service, managing accounts, processing transactions, and promoting banking products. Skilled in handling customer inquiries, ensuring compliance with regulations, and delivering financial solutions tailored to client needs. Adept at maintaining accuracy, efficiency, and building strong client relationships to drive business growth

Billing and collection specialist

HCLTECH

Nov 2023 - Jan 2024

Key Achievements:

Billing specialists

Appointment setter

Concentrix

May 2023 - Sep 2023

Quick Stats

Age27 years
English LevelFluent
ID VerificationNot verified