Jerdel

Customer service

Jerdel

ID Verified
700/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have total of 7years of experience for inbound and outbound call and chat support where I worked with clothing brand, doordash, and AT&T. All of these are US based clients.

Top Skills

Airtable · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearCoaching & Mentoring · <1 yearCold Calling · <1 year

Skills & Expertise

Sales & Business Development

Lead GenerationBeginner
B2B SalesBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Sales PresentationsBeginner
Cold CallingBeginner
B2C SalesBeginner

Software Development

JavaScript (ES6+)Beginner

Specialized Skills

Performance ManagementBeginner
OnboardingBeginner
Contract ReviewBeginner
Technical TrainingBeginner
Language TeachingBeginner
Corporate TrainingBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Data EntryBeginner
Document ManagementBeginner
Monday.comBeginner
JiraBeginner
AirtableBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Technical SupportBeginner

Work Experience

Account Associate

VXI

Jul 2022 - Apr 2026

Key Achievements:

Customer service, sales, technical and retention.

Corporate TrainingTechnical SupportPhone SupportLive Chat SupportLead GenerationSalesforceSales PresentationsB2B Sales

Dasher suport

Alorica

Mar 2022 - Jul 2022

Key Achievements:

Support riders with their application, orders, and compensation

Performance ManagementPhone SupportLive Chat Support

Customer service

Iqor Davao

Nov 2019 - Jan 2022

Key Achievements:

first hand customer, voice of the company, and sales

Sales PresentationsPerformance ManagementTechnical TrainingB2C SalesPhone SupportData EntryTechnical Support

Quick Stats

Age25 years
English LevelFluent
ID VerificationVerified