Virtual Assistant, Nurse Account Advisor, Customer Support

Jennylyn

ID Verified
900/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I'm Jenny. I have worked for 2years in Customer Support and Nurse Account Advisor in CareLinx by Sharecare in a work from home set up job. I manage schedules for our healthcare professionals to our partnered skilled nursing facilities and collaborate with the team to meet customer needs and company goals. On the other hand, I also worked as an Ecommerce Virtual Assistant managing the client's FBM by product listing through eBay, Amazon, and Shopify and answer customer inquiries of the produ...

Top Skills

CapCut · 3 yearsAccount Management · 2 yearsCanva · 2 yearsDropshipping · 2 yearseBay · 2 years

Skills & Expertise

E-commerce & Marketplace

ShopifyIntermediate
eBayIntermediate
TikTok ShopBeginner
Facebook MarketplaceIntermediate
Product Listing OptimizationIntermediate
Order ProcessingIntermediate
DropshippingIntermediate
Product PhotographyBeginner

Design & Creative

CanvaIntermediate
CapCutAdvanced
Video EditingIntermediate
Loom/Screen RecordingBeginner

Customer Success

Phone SupportIntermediate
Email SupportBeginner
Social Media SupportBeginner

Finance & Accounting

Payroll ProcessingBeginner

Sales & Business Development

Sales Funnel ManagementBeginner
Account ManagementIntermediate
SalesforceBeginner

Work Experience

Nurse Account Advisor

CareLinx Homehealth Care

Jul 2021 - May 2023

Key Achievements:

Superstar of the Month

Email SupportPayroll ProcessingPhone SupportAccount Management

Ecommerce Virtual Assistant

Direct Client

Sep 2021 - Aug 2022

Key Achievements:

Answers customer inquiries. Update google sheets. Weekly meeting with the team.

DropshippingProduct Listing OptimizationOrder ProcessingFacebook MarketplaceProduct PhotographyeBayShopify

Quick Stats

Age33 years
English LevelConversational
ID VerificationVerified