Jean-Jean

Virtual Assistant

Jean-Jean

ID Verified
600/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A dedicated professional with experience in staffing and healthcare operations, passionate about connecting people and creating efficient workflows. Skilled in talent placement, client coordination, and process improvement, and proficient in using CRM and ERP tools to deliver excellent service and lasting results.

Top Skills

Account Management · <1 yearAdobe Photoshop · <1 yearCanva · <1 yearCapCut · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
CapCutBeginner
Video EditingBeginner

Sales & Business Development

SalesforceBeginner
Account ManagementBeginner

Work Experience

Account Executive

Flatworld Solutions

Feb 2024 - Aug 2025

Key Achievements:

- Strategically matched qualified tutors with schools for the best fit in skills, location, and availability. - Streamlined scheduling and tracking using Salesforce, Dialpad, Paycor, and Google Suite. - Partnered with U.S. clients to deliver efficient staffing solutions and exceptional service quality.

CanvaGoogle Sheets (Advanced)SalesforceEmail SupportCapCutExcel (Advanced)

Customer Service Representative

Teleperformance

Jun 2023 - Jan 2024

Key Achievements:

- Handled inbound and outbound calls for diabetic patients, ensuring accurate and timely supply orders. - Verified prescriptions and insurance details, coordinated with healthcare providers for proper documentation. - Managed orders through ERP systems, maintaining compliance and exceptional patient service.

Ticket Management

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified