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Key Achievements:

As a Cash Applications Analyst, I was responsible for accurately processing customer payments, applying cash receipts to the correct accounts, and maintaining accurate accounts receivable records. I handled payment research, unapplied cash resolution, and investigated discrepancies to ensure timely and accurate posting of transactions. My key responsibilities included reviewing remittance details, matching payments to invoices, communicating with internal teams and customers regarding payment issues, and maintaining detailed documentation of account activities. I worked closely with collections and accounts receivable teams to resolve payment exceptions and improve cash application processes.

Key Achievements:

 Collect and verify required documents through employment process.  Explaining job descriptions and first day pointers on each individuals.  Managing schedule for first day of work.  Accurately input of data and documentation  Assisting pre employees with concerns.

Key Achievements:

 Handle customer inquires via phone and email.  Investigate and Resolve customer complaints.  Assist customers with booking or changes for flight, hotel and car reservations.  Update customer accounts and records accurately