Healthcare support, Customer service, Cold Caller, SalesHealthcare support, Customer service, Cold Caller, Sales

Results-driven customer service and BPO professional with several years of experience in team leadership, healthcare support, sales, cold calling, and customer relationship management. Experienced in supervising and coaching employees, training new hires and probationary team members, monitoring performance and quality, handling escalations, and ensuring compliance with company standards. Skilled in team development, problem-solving, communication, and achieving operational goals in fast-paced e... See more