Customer service executiveCustomer service executive
Jamilah
580/mo
Nairobi, Kenya
Looking for Full-time
7 hours/day
Availability: EU / Asia timezone
$580
per month
($3/hour)
Member since April 2026
Profile Description
A dedicated customer service professional with extensive experience in sales, marketing, and client relations. Committed to delivering exceptional experiences by understanding customer needs, building trust and providing tailored solutions. Eager to leverage industry knowledge and a keen attention to detail to contribute to organizational success and enhance customer satisfaction.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Technical SupportIntermediate
Lead ManagementIntermediate
Live Chat SupportBeginner
Data & Analytics
Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate
E-commerce & Marketplace
Order ProcessingIntermediate
Finance & Accounting
Budget ManagementIntermediate
Human Resources
RecruitmentBeginner
Policy WritingBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Specialized Skills
Marketing & Growth
SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Content StrategyBeginner
Community ManagementBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
LinkedIn OptimizationBeginner
Social Media AnalyticsBeginner
Influencer OutreachBeginner
Work Experience
Customer service executive
IClear Wellife service limited
Jan 2024 - Present
Phone SupportTechnical SupportExcel (Advanced)Email SupportGoogle Sheets (Advanced)Lead ManagementPolicy WritingOrder ProcessingRecruitmentDocument Management
Customer service representative
Optica Limited
Feb 2022 - Feb 2023
Social Media AnalyticsTikTok GrowthMeeting CoordinationDocument ManagementCalendar ManagementEmail ManagementOrder ProcessingExcel (Advanced)Social Media SupportPhone Support
Quick Stats
Age27 years
GenderFemale
English LevelBasic
ID VerificationNot verified