Customer service executive

Jamilah

580/mo
Nairobi, Kenya
Looking for Full-time
7 hours/day
Availability: EU / Asia timezone

Profile Description

A dedicated customer service professional with extensive experience in sales, marketing, and client relations. Committed to delivering exceptional experiences by understanding customer needs, building trust and providing tailored solutions. Eager to leverage industry knowledge and a keen attention to detail to contribute to organizational success and enhance customer satisfaction.

Skills & Expertise

Customer Success

Data & Analytics

E-commerce & Marketplace

Order ProcessingIntermediate

Finance & Accounting

Budget ManagementIntermediate

Human Resources

Specialized Skills

Work Experience

Customer service executive

IClear Wellife service limited

Jan 2024 - Present

Phone SupportTechnical SupportExcel (Advanced)Email SupportGoogle Sheets (Advanced)Lead ManagementPolicy WritingOrder ProcessingRecruitmentDocument Management

Customer service representative

Optica Limited

Feb 2022 - Feb 2023

Social Media AnalyticsTikTok GrowthMeeting CoordinationDocument ManagementCalendar ManagementEmail ManagementOrder ProcessingExcel (Advanced)Social Media SupportPhone Support

Quick Stats

Age27 years
GenderFemale
English LevelBasic
ID VerificationNot verified