Jame

Virtual Assistant, Admin Support, Customer Representative

Jame

ID Verified
1,000/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

With nearly 11 years of professional experience across customer service, administrative support, virtual assistance, and ESL teaching, I bring a well-rounded skill set and a proven ability to deliver results in fast-paced, remote environments. 
In my recent role as an Executive Assistant at The Gallery Company, Inc., I successfully managed executive calendars, coordinated high-level meetings, handled internal and external communications, and ensured smooth day-to-day operations. My ability to s...

Top Skills

Phone Support · 3 yearsData Entry · 2 yearsEmail Management · 2 yearsCalendar Management · 1 yearEmail Support · 1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Social Media SupportIntermediate
Email SupportIntermediate
Technical SupportBeginner
Help ScoutBeginner
LiveChatBeginner
Live Chat SupportBeginner

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner

Virtual Assistance & Admin

Email ManagementIntermediate
Data EntryIntermediate
Calendar ManagementIntermediate
Meeting CoordinationIntermediate
Personal Assistant ServicesIntermediate
AsanaBeginner
Monday.comBeginner
NotionBeginner

Work Experience

Executive Assistant/ Admin Support

The Gallery Company, Inc

Jan 2025 - Nov 2025

Calendar ManagementEmail ManagementPersonal Assistant ServicesMeeting CoordinationMonday.comData EntryEmail Support

ESL Teacher

Access E-talk Plus, Inc.

Feb 2020 - Mar 2025

Key Achievements:

Top Performer: Consistently achieved strong performance results through effective teaching, student engagement, and quality lesson delivery. School Representative on Social Media: Represented the school by creating and presenting short educational tutorial videos, becoming one of the recognizable faces of the school. Student Engagement: Built positive relationships with students from diverse backgrounds and maintained an engaging, supportive learning environment. Communication Skills: Helped students improve their English speaking, pronunciation, vocabulary, grammar, and overall communication skills. Personalized Teaching: Adapted teaching methods and lesson delivery to meet students’ individual learning needs and proficiency levels. Student Progress: Supported students in building confidence and improving their English skills through constructive feedback and consistent guidance. Professionalism and Reliability: Maintained a strong commitment to teaching quality, class preparation, punctuality, and student satisfaction. Positive Student Experience: Created a welcoming and encouraging classroom environment that motivated students to participate and continue learning. Content Creation: Delivered educational content through short-form videos to make English lessons accessible and engaging beyond regular classes.

Quick Stats

Age29 years
English LevelFluent
ID VerificationVerified