AI Automation & CSR Specialist | GoHighLevel & CRM ExpertAI Automation & CSR Specialist | GoHighLevel & CRM Expert
Jake
ID Verified1,000/mo
Consolacion, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since May 2026
Profile Description
AI Automation Specialist with over three years of experience in customer service, CRM management, and administrative support, combined with hands-on expertise in GoHighLevel (GHL), workflow automation, and AI-powered business systems. Skilled in designing CRM pipelines, sales funnels, workflow automations, appointment booking systems, lead nurturing campaigns, and customer communication processes through portfolio-based implementation projects. Passionate about leveraging AI, automation, and CRM...
Top Skills
Email Management · 3 yearsEmail Support · 3 yearsLive Chat Support · 3 yearsPhone Support · 3 yearsResearch & Information Gathering · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
ZapierIntermediate
API IntegrationIntermediate
Workflow AutomationIntermediate
Prompt EngineeringIntermediate
AI Agent DevelopmentIntermediate
OpenAI APIIntermediate
Claude/Anthropic APIIntermediate
Customer Success
Live Chat SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
Technical SupportIntermediate
ZendeskIntermediate
Lead ManagementIntermediate
Data & Analytics
Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate
Virtual Assistance & Admin
Research & Information GatheringAdvanced
Email ManagementAdvanced
Calendar ManagementIntermediate
Document ManagementIntermediate
CalendlyIntermediate
Data EntryIntermediate
Personal Assistant ServicesBeginner
TrelloBeginner
AsanaBeginner
Sales & Business Development
SalesforceIntermediate
Lead GenerationIntermediate
Work Experience
Data Entry Clerk
Picture City
Aug 2025 - Feb 2026
Google Sheets (Advanced)Personal Assistant ServicesEmail ManagementCalendlyData EntryCalendar ManagementDocument ManagementExcel (Advanced)Email SupportPhone Support
Customer Service Representative
EXL
Dec 2024 - Jul 2025
Phone SupportTechnical SupportEmail SupportLive Chat SupportTicket ManagementZendeskExcel (Advanced)Data EntryCalendar ManagementEmail ManagementPersonal Assistant Services
Customer Service Representative
Dyninno
Mar 2024 - Nov 2024
CalendlyEmail ManagementResearch & Information GatheringCalendar ManagementGoogle Sheets (Advanced)ZendeskTicket ManagementEmail SupportLive Chat SupportPhone SupportTechnical Support
Customer Service Representative
Qualfon
Oct 2022 - Mar 2024
Technical SupportPhone SupportLive Chat SupportEmail Support
Quick Stats
Age23 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified