Ivy

Virtual Assistant, Lead Generation Specialist

Ivy

1,000/mo
Iligan City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm a virtual assistant for almost 9 years, with strong skills in lead research, prospecting, customer support, administrative assistance, data management, CRM management, and sales support. I am highly organized, detail-oriented, proactive, and dependable, with the ability to manage multiple tasks while maintaining accuracy and meeting deadlines. You should hire me because I bring more than just task completion—I bring reliability, initiative, organization, and a results-focused mindset. I unde...

Top Skills

Data Entry · 9 yearsLead Generation · 9 yearsPersonal Assistant Services · 7 yearsCalendar Management · 5 yearsCustomer.io · 5 years

Skills & Expertise

E-commerce & Marketplace

Amazon FBAAdvanced
ShopifyIntermediate

Virtual Assistance & Admin

Data EntryExpert
Personal Assistant ServicesExpert
Email ManagementExpert
Calendar ManagementExpert
Research & Information GatheringAdvanced
NotionAdvanced
ClickUpAdvanced
TrelloIntermediate

Sales & Business Development

Lead GenerationExpert

Customer Success

Customer.ioExpert
Email SupportExpert
Lead ManagementAdvanced

AI & Automation

HeyGenIntermediate
ZapierIntermediate
Power AutomateIntermediate
OpenAI APIIntermediate
Copy.aiIntermediate

Work Experience

Customer Service & Virtual Roles

Amazon

Apr 2019 - Jun 2021

Key Achievements:

Helps customers with orders, refunds, returns, and account issues. Provides customer support remotely through chat, or email.

Data entry

Resell CNC

Jul 2016 - Nov 2019

Key Achievements:

Enter customer or business information into databases. Copy information from documents into Excel or Google Sheets and Follow data privacy and confidentiality procedures

Quick Stats

Age28 years
English LevelConversational
ID VerificationNot verified

Education

Associate's Degree

St. Peter's College

2021 - 2023