V.A, customer support, customer success.

Ian

ID Verified
1,200/mo
Mombasa , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Work Preference: Seeking a remote or hybrid role in Customer Support, Virtual Assistance, or Administrative Support where I can apply my communication, problem-solving, and organizational skills while continuing to grow professionally. Professional Summary: Dedicated and adaptable professional with experience in customer service and remote work. Skilled in communication, problem-solving, and handling customer inquiries with professionalism and empathy. A quick learner with strong attention to d...

Top Skills

Calendar Management · <1 yearContent Strategy · <1 yearEmail Management · <1 yearEmail Support · <1 yearExecutive Assistant Services · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
IntercomBeginner
ZendeskBeginner
LiveChatBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
TikTok AdsBeginner
Content StrategyBeginner

Quick Stats

Age34 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified

Certifications

Business Management certified
Public relations management

Education

Certificate

Business Management

2011 - 2013